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FAQs

1. What areas do you service? 

Defender Pest Control services all of the Kansas City Metro and including Platte City, Smithville, Saint Joseph, Kearny, Leavenworth, Bonnor Springs, Toganoxie, Bashor, and surrounding areas. The company is based out of Dearbon, MO. We're one of the few companies licensed in Missouri as well as Kansas. We have customers in Jane, Noel, Pineville, and other parts of Southwest Missouri. 

2. How long does a pest control service take? 

A normal general pest service takes anywhere from 30 to 45 minutes on average. We can do the inside of your home in about 10 minutes if you were in a rush. Then we could finish up the outside after you left. 

3. Where do you treat inside and outside of my home? 

We treat all the entryways and plumbing access under the sinks and around the toilets to seal off where pests will be coming in. We treat behind furniture, window sills, baseboards, and the garage. We take down all the cobwebs in the garage. On the outside we use a power sprayer to provide a 10-15 foot barrier around the base of the home. We take down the cobwebs off the eaves as well as any outdoor furniture or decks. We treat the fenceline as well as granulate in the yard to provide a thorough barrier to keep pests away from the home. 

4. Are the products safe for my children or pets? 

All of our pest control products are safe for your children or pets. Everything we use is regulated by the EPA. We have used these products in our own homes with our children as well as 2 cats and 2 dogs. 

5. How long does it take to dry?

It depends on a variety of factors, but generally 30 minutes on the inside and an hour on the outside.

6. Do the products leave any residue or stain my floors?

We don't use any products that will stain, when mixed and used properly.

7. Are there any cancel fees if i stop service?

No there are no cancel fees if you stop service with us. If you do stick to you service agreement schedule we will offer free services down the road as part of our loyalty program.

8. How often do you come out and service? 

Most of our customers are on our general quarterly pest control program. The way that works is we do an initial flush out service and then do the first quarterly service 30 days after the initial. Then it is every 3 months after that. 

9. Why do you do the first quarterly service 30 days after the initial? 

The reason why we do the first 2 services back to back is to break up the egg cycle of the pests. The initial service treats for the adult bugs and the first quarterly service treats for the eggs that recently hatched.

10. What bugs do you cover?

Our general quarterly pest control program covers all spiders including brown recluse and black widow, ants, wasps, flies, beetles, millipedes, centipedes, snails, slugs, fleas, crickets, and other general pests. We also cover rats and mice. The only bugs not included in our general pest control program are bed bugs, roaches, termites, and mosquitoes which are more intense treatments due to the resistant nature of those pests. 

11. Why should I choose Defender Pest Control? 

We are a local family owned Pest Control company that is right on the Kansas Missouri border. We are here to treat you right and to treat you fairly. One of the perks of using Defender Pest Control is that on the anniversary date of your first service with us we will give you a free full yard treatment. We also provide free re-services in between quarterly services if issues with bugs occur. We want to keep you pest free and happy. 

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